COD Risk & Fee Management for Shopify

Cash on Delivery is costing you more than you think.

CODGuard charges a COD fee automatically, blocks the orders that were always going to bounce, and shows you exactly where your RTO losses are coming from — right inside Shopify checkout.

Installs from the Shopify App Store Set up in minutes, no developer Cancel anytime
Dashboard
Cash on Delivery fees, rules, and fraud control at a glance
Cash on Delivery Protection Active — CODGuard is managing COD visibility at checkout based on your rules.
COD vs Prepaid
58% COD↑ +4 pts
34 COD / 25 prepaid
COD Fee Revenue
$186.00↑ +12%
$162.00 previous period
Active Block Rules
4
Flagged for Risk
7

CODGuard's real dashboard — recreated from the live app UI

The COD trap

Cash on Delivery brings you orders. It also brings you losses.

COD converts more browsers into orders — but without guardrails, a good chunk of those orders were never going to become revenue.

01

Fake & prank COD orders

Cash on Delivery has zero commitment at checkout — anyone can place an order with a throwaway name and a phone number that never picks up.

02

RTO quietly eats your margin

Every returned-to-origin parcel still cost you packing, outbound shipping, and reverse logistics — on top of the sale you never actually made.

03

No visibility until it's too late

Most stores only notice a bad pin code or a repeat-cancel customer after dozens of failed deliveries have already been paid for.

What CODGuard does

Fixed at checkout — before the order ever ships.

One app to price Cash on Delivery correctly, keep the riskiest orders out, and see exactly what's working.

COD fee, applied automatically

Link Cash on Delivery to a fee-carrying shipping rate. Buyers who choose COD pay the fee, buyers who prepay don't — no checkout app, no theme edits.

Rule-based blocking

Hide COD by country, pin/zip code, product, cart value, shipping method, or customer order history. Combine conditions with AND/OR logic and priority order.

Repeat-offender detection

CODGuard watches every cancellation and return, and automatically flags the customers and pin codes with a pattern of COD abandonment.

RTO & risk analytics

See your COD vs. prepaid split, fee revenue, and return-to-origin trend in one dashboard — know exactly which rule paid for itself.

COD availability badge

A drop-in theme block that tells shoppers COD is available right on the product page — builds confidence without slowing your storefront down.

Set up in minutes

A guided onboarding wizard creates your COD and prepaid shipping rates for you. No developer, no Liquid, no waiting on an agency.

How it works

Live in the time it takes to grab coffee.

1

Install & connect

CODGuard reads your existing payment and shipping setup — nothing to rebuild, nothing to migrate.

2

Set your COD fee

Pick an amount, link it to a shipping rate, and it shows up automatically the moment a buyer selects Cash on Delivery.

3

Build your block rules

Start with the obvious ones — unreliable pin codes, high cart values, first-time buyers — then refine as real data comes in.

4

Watch RTO drop

Every blocked order and every cancellation flows straight into your dashboard, so the rules get sharper every week.

Why CODGuard

Not a checkout hack. Built the way Shopify wants it built.

A lot of COD apps still fight the checkout with injected scripts. CODGuard doesn't — it's built entirely on Shopify's native Functions.

Runs on Shopify's native Payment Customization and Delivery Customization Functions — not a fragile script bolted onto checkout.liquid.

Zero storefront slowdown: rule evaluation happens inside Shopify's own checkout, not through an external call from the buyer's browser.

Nothing to break when Shopify ships a checkout update — Functions are the extensibility path Shopify itself maintains.

Your fee and your rules stay in sync with Shopify's checkout automatically — no duplicate logic to maintain in a theme.

Every rule CODGuard evaluates — country, pin code, cart value, customer history — runs inside Shopify's own checkout extensibility, the same framework Shopify uses for its own checkout logic.

Payment & Delivery Customization Functions
Pricing

Every plan includes every feature.

Pick the tier that matches your Shopify plan. All three start with a 7-day free trial.

Basic
$4.49/month
or $43.09/year — save 20%
Cash on Delivery fee via shipping rate
Unlimited block rules with AND/OR logic
Repeat-cancellation & RTO flagging
COD vs. prepaid analytics dashboard
See full plan details
Most popular
Grow / Advanced
$6.29/month
or $64.69/year — save 14%
Cash on Delivery fee via shipping rate
Unlimited block rules with AND/OR logic
Repeat-cancellation & RTO flagging
COD vs. prepaid analytics dashboard
See full plan details
Plus
$8.99/month
or $97.09/year — save 10%
Cash on Delivery fee via shipping rate
Unlimited block rules with AND/OR logic
Repeat-cancellation & RTO flagging
COD vs. prepaid analytics dashboard
See full plan details
FAQ

Questions merchants actually ask.

Does CODGuard slow down my checkout?
No. Your fee and your block rules run inside Shopify's own Payment Customization and Delivery Customization Functions — the same infrastructure Shopify's checkout already uses. There's no external script call added to the buyer's browser.
Will this work with my existing shipping rates?
Yes. CODGuard's onboarding wizard can create a dedicated Cash on Delivery rate and a prepaid rate for you automatically, or you can point it at rates you've already built — either way, nothing about your current shipping setup gets removed.
Can I block COD for specific pin codes or regions only?
Yes — pin code, zip code, country, and shipping method are all conditions you can combine with cart value, product, and customer order history in a single rule.
What happens to orders that are already placed?
Block rules only affect checkout going forward. Existing orders are untouched, and every new cancellation or return is fed into your risk analytics for future rules.
Do I need to edit my theme code?
No. The fee and the block rules need zero theme changes. The optional COD availability badge is a drop-in theme block you add from the theme editor in a couple of clicks.
Can I cancel anytime?
Yes. Every plan includes a 7-day free trial, billing runs through Shopify's own subscription system, and you can downgrade, upgrade, or uninstall whenever you like.
Start cutting RTO this week

Stop paying for orders that were never going to arrive.

Install CODGuard from the Shopify App Store and have your COD fee and first block rule live before your next order comes in.